Our Company We are a Professional Cleaning company based in North London, providing various services for offices and homes. Over time we have built a large client base. We try to always provide the best service at an affordable cost. This means that we endeavour to do what we say we'll do. We aim to provide a seamless service that meets and exceeds expectations. Services We provide both Commercial and Domestic cleaning Services. The Cleaners A question often asked is how we vet the cleaners. Extremely carefully is the answer. We fully understand the trust that you place in them and in us. First we invite the applicant for an interview. Speaking to the applicant and noting general appearance, we determine the qualities of that person. Qualities such as personal hygiene, commitment to work, reliability and timeliness all go to help us find the right staff. We keep cleaners who are polite and friendly and who can work as team players. We ask applicants to provide us with at least two recent working references and if possible one personal reference. Potential candidates are require to provide us their proof of address and we keep a copy of their passport / ID card. How much for cleaning? Another well-worn phrase! Look at our Services section for the services we provide and the costs. You can have a Daily, Weekly, Fortnightly, One-off or Spring Cleans. Our charges are listed there. For commercial cleaning prices, please contact the office. What sort of work do the cleaners do? For domestic cleans: They will vacuum, clean rooms, dust furniture, do kitchen cleaning, clean and sanitize bathrooms and loo's and they'll tidy as they go. The cleaners do ironing as well. Please inquire. For commercial cleans: Cleaners will empty bins, wipe desks, vacuum throughout, clean WC's and clean/tidy kitchens. The commercial cleaning service is normally tailored to the client and we are happy to visit you on site and to provide you with a written quotation. What sort of work do regular cleaners not do? Cleaners don't generally clean outside (i.e. patios, windows), or lift heavy furniture and they don't climb up to clean high tops or light fittings. Do I get to meet the cleaner before they start/ Can I specify a cleaning day? If you want a regular clean and become our client, we can arrange for a cleaner to come to meet with you. You can discuss the do's and don't with them directly and show them around your home. If you decide to proceed, you can discuss with them the day that you'd like to have them come to you. What if I'm not home? The cleaners are key holders to many clients. Give them a spare key and show them how the alarm works if you have one. You'll be coming to a clean home! Do I pay the cleaner? Yes. Please arrange to leave the money for the cleaner in a specified place. What if the cleaner doesn't turn up? We encourage the clients to keep the cleaners number so that you can contact them. If you are unable to get through to them, please contact the office and we will endeavour to get a cleaner to come to your home. Are you insured? Yes. Magic Maids is insured by Axa and we carry a £1000000 public liability cover. Our Terms and Conditions will explain more. What other services do you provide? Please refer to our Services page on our web site to see other services that we may be able to provide for you. What do I get for a Spring clean? You get everything that a regular cleaner does, only it'll be done by several operatives and it will be done to a much greater detail. We supply all the cleaning equipments and products to ensure that the job is done thoroughly and professionally. For an additional (and discounted) charge, we can even arrange to have your carpet shampooed at the same time! We even book for the weekend, so you won't have to take time off from work. All sounds good. What should I do now? Contact us on 020 8445 2620 or via email us and we will make all necessary arrangements. Do you have any offers? We occasionally have offers and promotions. Check out our website on a regular basis. We also do Gift certificates which make an great present for friends and family or loved ones. See details on our website. Finally, Our motto is.. Service IS everything.